CUSTOMER CARE
FREQUENTLY ASKED QUESTIONS
Everything you need to know about Caverno jackets, sizing, shipping, returns and order support.
What materials are Caverno jackets made from?
Materials vary by jacket. Please check the Product Details section on each product page for the specific leather, lining and construction details.
How do I choose the right size?
Use our Size Guide and compare the measurements with a similar jacket that already fits you well. Product-specific fit information is also available on each product page.
Do you ship worldwide?
Yes. Caverno offers free worldwide shipping on all orders.
How long does delivery take?
International delivery is typically estimated at 5–10 business days after dispatch.
Can I return my order?
Eligible items can be returned within 30 days of delivery, subject to our Returns & Refunds Policy. Customers are responsible for return shipping costs.
Can I track my order?
When tracking is available, tracking information will be sent to the email address provided with your order after dispatch.
How should I care for my leather jacket?
Professional leather cleaning is recommended. Avoid machine washing, excessive moisture, direct heat and prolonged strong sunlight. Store your jacket on a wide hanger in a cool, dry place.
How can I contact Caverno?
Visit our Contact Us page for help with products, sizing, orders, shipping or returns.