Terms of service

Overview

This website is operated by Caverno. Throughout the site, the terms “we,” “us,” and “our” refer to Caverno.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with any additional terms, policies, and notices referenced on this website.

Please read these Terms carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into a purchase transaction under the laws applicable to you.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our website.

2. Products and Product Information

We make reasonable efforts to display our products, descriptions, photographs, colors, materials, sizing information, and other details as accurately as possible.

However, colors and appearance may vary depending on your device, screen settings, lighting, and the natural characteristics of materials.

Where natural leather or other materials are used, variations in grain, texture, shade, and finish may occur and can be part of the characteristics of the material.

We reserve the right to update product information, availability, specifications, or pricing where necessary.

3. Product Sizing

Customers are responsible for reviewing the sizing information provided on our website before ordering.

If you are uncertain about sizing, we recommend contacting Caverno before placing your order.

Our return policy applies to eligible returns and should be reviewed before purchasing.

4. Prices and Payments

Product prices are displayed on our website and may vary depending on your location, selected currency, applicable taxes, or other factors.

We reserve the right to change prices at any time without prior notice. Any price change will not affect an order that has already been accepted unless required to correct an obvious pricing or technical error and permitted by applicable law.

Payments are processed through the payment methods available at checkout.

5. Orders

After you place an order, you may receive an order confirmation. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product unavailability, payment issues, or incorrect customer information.

If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

6. Shipping and Delivery

Caverno currently offers Free Worldwide Shipping on all orders.

Estimated international delivery is generally 5–10 business days after dispatch.

Delivery estimates are not guarantees. Delays may occur because of customs processing, courier operations, weather, public holidays, incorrect delivery information, or other circumstances outside our reasonable control.

Please review our Shipping Policy for further information.

7. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Where applicable, these charges are the responsibility of the recipient unless otherwise stated during checkout or required by applicable law.

8. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the conditions stated in our Return and Refund Policy.

Customers are responsible for return shipping costs unless otherwise required by applicable law.

Items must meet our return eligibility requirements before a refund can be approved.

Please review our Return and Refund Policy before initiating a return.

9. Customized and Made-to-Order Products

Personalized, customized, made-to-order, or altered products may have different return eligibility from standard products.

Where applicable, these conditions will be communicated through the relevant product information or our Return and Refund Policy.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer law.

10. Accuracy of Information

We make reasonable efforts to ensure that information presented on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct errors and update information as appropriate, subject to applicable law.

11. Intellectual Property

Unless otherwise stated, the Caverno name, website design, original text, graphics, and other original Caverno content are owned by or used with permission by Caverno and may not be reproduced, distributed, or commercially exploited without appropriate permission.

Third-party names, trademarks, logos, designs, and other intellectual property remain the property of their respective owners.

Nothing on this website should be interpreted as granting rights to third-party intellectual property.

12. Third-Party Services

Our store may use third-party services, including payment processors, shipping providers, analytics services, ecommerce technology, and other service providers.

Your use of certain third-party services may also be subject to their respective terms and policies.

13. Prohibited Uses

You may not use this website to engage in unlawful activity, distribute malicious software, attempt unauthorized access, interfere with website security, collect information unlawfully, impersonate another person, or otherwise misuse the website or its services.

We reserve the right to restrict access where reasonably necessary to protect our website, customers, or business.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Caverno will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

15. Privacy

Your submission and processing of personal information through our store is governed by our Privacy Policy.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal requirements.

The latest version will be available on this page. Continued use of the website after changes take effect constitutes acceptance of the updated Terms where permitted by applicable law.

17. Governing Law

These Terms and any disputes arising from them will be governed by the laws applicable to Caverno's operating business, subject to any mandatory consumer protections or other rights that apply in the customer's jurisdiction.