Shipping policy

Shipping Policy

At Caverno, we offer Free Worldwide Shipping on all orders.

Order Processing
Orders are carefully prepared before dispatch. Once your order has been shipped, you will receive a shipping confirmation with tracking information where available.

Estimated Delivery Time
International orders typically arrive within 5–10 business days after dispatch.

Delivery times are estimates and may occasionally vary due to destination, customs processing, courier delays, public holidays, weather, or other circumstances outside our control.

Order Tracking
When tracking is available, your tracking details will be sent to the email address provided at checkout. Please allow some time for tracking information to update after dispatch.

Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country. Where such charges apply, they are the responsibility of the recipient unless otherwise stated during checkout.

Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been dispatched.

Delayed or Missing Orders
If your order has not arrived within the expected timeframe, please contact our customer support team with your order number so we can assist you.

Questions About Shipping
For shipping or delivery questions, please contact us through our Contact Us page.